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About 70 results for "bcsbi"

BCSBI to put customer service ratings of banks in public domain
Deccan Chronicle

MUST KNOW: 10 important rights of a bank customer

The Banking Codes and Standards Board of India, BCSBI, has stipulated customer rights, which public and private banks have committed to provide to their customers. These 10 are the most important rights every bank customer ought to know. The Banking Codes and Standards Board of India, BCSBI, was established, as an independent organisation in the year 2006 by Reserve Bank of India for the purpose of providing protection to individual customers and micro & small enterprise (MSEs) customers of ..., 2 weeks ago

3 images for "bcsbi", 2 weeks ago
Deccan Chronicle, 3 weeks ago, 6 months ago
The Week

'Banks Not Sharing Information with Customer is a Major Deficiency'

Chandigarh : Banks not sharing information with customers is a major deficiency in better services, Banking Codes and Standards Board of India (BCSBI) today said. "Information dissemination or sharing of information (with customers) is not ...
 NDTV Profit1 week ago 'Banks not sharing info with customers major deficiency'  Business Standard India1 week ago Banking codes are here, don't let banks take you for a ride  Economic Times1 month ago

Credit card fraud: Banks have to prove customer acted fraudulently, says RBI

MUMBAI: Customers will no longer have to spend hours convincing bankers that their credit or debit card was misused. A directive issued by an arm of the banking regulator puts the responsibility on banks to prove that the consumer has acted ...
 Economic Times3 weeks ago

Reserve Bank of India moves to protect victims of online fraud

MUMBAI: All those who've fought long, painful battles with their banks over online fraud through access to passwords can take some comfort. Victims should henceforth be much better protected from financial disaster thanks to a new directive. ...
 Economic Times4 weeks ago

Rooting for Right Regulation

Dr Raghuram Rajan fittingly took aim at the FSLRC's ideas on unified regulation. Bank customers hope his rhetoric translates into a push by the RBI to do much more for them Central bankers are supposed to be obtuse in their speech. Alan Greenspan, ...
 Money Life4 weeks ago

PSU banks lag peers in code implementation

Public sector banks will have to get their act together when it comes to implementing codes related to the bank's commitment to customers and micro and small enterprises. According to the Banking Codes and Standards Board of India, the overall ...
 Hindu Business Line1 month ago

Banking services set to be more friendly to the differently-abled

Banking services for the 70 million differently abled people in the country will be more friendly with the recent revision in banking norms by the central bank's Banking Codes & Standards Board of India (BCSBI), an official said here Thursday. ...
 Mid Day1 month ago Banking to be more friendly to the differently …  Yahoo! India1 month ago Banking to be more friendly...  Siasat Daily1 month ago

RBI plans strict guidelines to stop lenders from mis-selling products

MUMBAI In measures aimed at protecting banking consumers, the Reserve Bank of India (RBI) is in the process of formulating strict guidelines to discourage lenders from mis-selling and to hold them accountable for all products they are offering. ...
 Oman Tribune2 months ago RBI to Sketch New Customer Safety Codes  New Indian Express2 months ago RBI for customer protection  The Statesman2 months ago Reserve Bank hints at stricter customer protection norms  The Hindu2 months ago

Build structure to provide efficient customer service: RBI to banks

Banks that wish to stay ahead must therefore systematically build a structure that aims at providing total quality service which is superior and efficient, Deepali Pant says In order to protect banking consumers, the Reserve Bank of India is in the ...
 India Infoline2 months ago Banks Must build a Structure to provide Superior and Efficient Customer Service - Inaugural Address by Smt. Dr. Deepali Pant Joshi, Executive Director, RBI at the Conference of Principal Code Compliance Officers of banks, convened by the Banking Codes & S  Reserve Bank of India2 months ago
Business Standard India

RBI's new service norms to put onus on banks for efficiency

MUMBAI: The RBI will soon come out with comprehensive customer protection regulations that will put the onus on banks to prove that there was no shortcoming, deficiency of service or mis-selling. Announcing this at a Banking Codes & Standards ...
 Times of India2 months ago RBI to austere customer care; says banks must shape up  Moneycontrol.com2 months ago Customer protection code to be mandatory for banks: RBI  Business Standard India2 months ago
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