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About 839 results for "forrester"

Here's Why Digital Retail Matters: Mobile Sales Will Exceed $252 Billion by 2020
Adweek Online

Here's Why Digital Retail Matters: Mobile Sales Will Exceed $2...

Purchasing on smartphones and tablets will grow from $115 billion this year to $252 billion by 2020, according to a Forrester Research report released today. That represents a 119 percent increase during the next five years for mobile commerce. ... Adweek Online, 4 days ago
Edinburgh Evening News

World rankings surprise for Grant Forrest

IT WASNT exactly a case of Grant Forrest seeing the world come crashing down around him. Nonetheless, it was a shock for the Craigielaw player when his name was missing from the official global amateur rankings last week. Even more so that it was ...
 Edinburgh Evening News5 days ago

Forrest Wins £9m Refurb Contract

Contractor Forrest has won a £9 million contract to complete a social housing refurbishment project in Manchester. The project is being carried at City West Housing Trust's Charter building in Eccles. Charter is the largest high rise residential ... days ago Forrest wins seventh Salford tower block refurb  Construction Index5 days ago

Cloud Contact Center Week in Review: Bluewolf, Vocalcom, Forrester, Aspect, Forbes

September 26, 2015 Cloud Contact Center news this week revolved around the customer experience. Companies such as Bluewolf, Vocalcom, Forrester, Aspect, and Forbes all provide their opinions and research about which trends will drive customer ...
 TMC Net1 week ago Future of Customer Service and Cloud-Based Contact Centres  Contact-centres.com1 week ago The Cloud Contact Center of Tomorrow: Largely Customer Driven  TMC Net1 week ago

Don't Fumble Your Customers' Moments of Truth

We hear so much about the customer experience these days that it's getting hard to define. Forrester defines it as "how customers perceive their interactions with your company."I like this definition because it's simple and, more to the point, puts ...
 SAS1 week ago Aircel, BSNL and Many Indian Firms Provide Mediocre Customer Experiences: Forrester  Dataquest2 weeks ago It's Customer Experience All The Way  CXOtoday5 days ago 5 Keys to Customer Experience for the Future  CRM Guru6 days ago
Sydney Morning Herald

Windows to the World: South African High Commission

From left, Christle Cloete and Steve Gange of Forrest. Photo:
 Sydney Morning Herald1 week ago

10 Questions To Help Differentiate Incident Response Service Providers

I frequently help Forrester clients come up with shortlists for incident response services selection. Navigating the vendor landscape can be overwhelming, every vendor that has consultant services has moved or is moving into the space. This has been ...
 Forrester1 week ago
ESPN Cricinfo

Injured Lynn ruled out of Matador Cup

Batsman Peter Forrest will captain Queensland in next month's Matador Cup tournament after Chris Lynn was ruled out due to a dislocated shoulder
 ESPN Cricinfo1 week ago
RCR Wireless News

Reader Forum: 3 ways telcos can make smarter acquisitions

When Forrester Research came out with a report claiming that traditional telcos could become an endangered species, many thought the industry was doomed for a swift decline. With increased changes in the market and commoditization around the ...
 RCR Wireless News1 week ago

Progress widely apparent

Movie fans will remember this from the film Forrest Gump (1994): During an interview with rock star John Lennon, Forrest says, "In the land of China, people hardly got nothing at all." Lennon, lighting a cigarette, responds, "No possessions?" ...
 CHINAdaily USA1 week ago Fun stuff you can't miss about China-US exchanges  CNTV1 week ago
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