FOS online technical resource on misrepresentation and non-dis...

At least 9 000 complaints were filed against short-term insurers last year, the industry's ombudsman, Dennis Jooste, said yesterday. This represented a rise of 1.7 percent from 2011. "Most of the complaints received… involved motor claims, ...

The Office of the Ombudsman for Short-Term Insurance received 9‚123 complaints against insurers in 2012‚ an increase of 1.7% over 2011‚ according to the watchdog's latest annual report. The insurance industry had experienced a difficult ...

The Office of the Ombudsman for Long-term Insurance received 9‚592 complaints against assurance companies in 2012‚ the highest ever and 4% more than in 2011‚ according to its latest annual report. "Consumers are continuing to become more ...

The office of the Australian private health insurance ombudsman wants the 35 providers in the $A17.4bn sector to improve their disclosure to policyholders. In particular, exclusions should be made more obvious, as many consumers are confused by the ...

The Financial Ombudsman Service (FOS) has ruled against Friends Life forcing the insurer to pay £100,000 to a deceased man's family after the insurer refused to pay out on a life and critical illness policy for a father who died of cancer, the ...

THE Office of the Ombudsman secured the conviction of a former board chairman of the Philippine Crop Insurance Corp. (PCIC) after the Sandiganbayan ruled that he falsified three official meal receipts in 2000. In an 18page Joint Decision penned by ...

R16.4m paid back to aggrieved banking customers, mainly from internet banking, credit card, debit order and insurance fraud. The latest annual report from the ombudsman for banking services, which was released this week, showed that, of the ...

Insurers and policyholders are increasingly using independent mediators from the Financial Ombudsman Service to resolve disputes. Between February 2012 and March 2013, FOS conducted 209 general insurance conciliations, and 152 (73%) of these cases ...

New Brunswick has a new acting ombudsman, just two days after the province's consumer advocate for insurance argued in its annual report that its duties should remain separate from the ombudsman's office. New Brunswick's premier David Alward ...