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About 20 results for "jehangir gai"

Consumers Protection Act fails to define commercial purpose

By Jehangir B Gai The Consumer Protection Act excludes services for "commercial purpose" from its purview, but does not define this term. This has lead to chaos as the term is being interpreted differently by different judges and there is no ... Economic Times, 2 months ago
MPID Act does not debar consumer complaint Times of India, 4 days ago

How banks flout rules in locker allotments by making customers invest in costly schemes

The RBI is tightening the screws on defaulting borrowers but wrongdoings by banks seem to have escaped its notice. Banks are forcing costly insurance policies on customers who want the locker facility. Posing as customers, ET Wealth reporters ...
 Economic Times3 days ago

Consumer not liable for builder's inexperience, mishandling

A builder is liable to provide facilities as per agreement within the stipulated time, or compensate the consumer. Case Study: Hussainee Lilamwala, a businessman, wanted to lead a peaceful retired life away from Mumbai, yet not too far off. He ...
 Times of India1 week ago

Proxy counsel cannot argue a case: HC

Background: There are times when the advocate on record is stuck in some other court and cannot attend to another matter. In such cases, he appoints a "proxy counsel" to take care of the case in his absence. The national commission refuses to permit ...
 Times of India1 week ago
Livemint.com

Are your grievances being heard?

Have you ever been misled about the features of an investment or insurance product, charged a fee or penalty that you thought was excessive, service request was unattended? What do you do in such a situation? If you have a grievance, you should ...
 Livemint.com3 weeks ago
Outlook India

We The Crash Test Dummies

The government is trying to water down the safety standards for cars to suit Indian carmakers and Indian conditions. A close examination of the BN VSAP—or Bharat New Vehicle Safety Assessment Programme—reveals that the specifications of many ...
 Outlook India1 month ago

Settling stolen car insurance can't be delayed for long

When a vehicle is stolen, the insurance company is liable to indemnify the loss. But what happens when the vehicle is traced after a considerable lapse of time? Can the insurance company refuse to settle the claim? This issue was decided in an ...
 Times of India1 month ago

Firm told to pay for providing untested LPG cylinders

Here is a case of a public sector firm that failed to follow the rule that mandates testing of gas cylinders, supplied an old cylinder which burst and did not help a customer get compensation for the loss though the risk was covered under an ...
 Times of India1 month ago INDIAN OIL : Firm told to pay for providing untested LPG cylinders  4 Traders1 month ago

Litigant cannot blame lawyer for losing case

There is a rising tendency on the part of litigants who lose their cases to blame their own advocates, hoping to earn sympathy of the appellate court. Such sympathy used to be granted, as a litigant should not suffer for the fault of an advocate.
 Times of India2 months ago
Rediff.com

Victim of online fraud? Here's what you can do

Consumer rights activists say even with limited resources, it is not possible for customers to take on banks and prove they are at fault. An employee uses a computer mouse inside an office. Photograph: Gleb Garanich/ Reuters The Reserve Bank of India (RBI) has come up with norms that can give consumers a big relief if they become victims of online fraud. Its Banking Codes and Standard Board of India (BCSBI) has proposed that in case of electronic fraud, the onus will be on banks to prove it ...
 Rediff.com2 months ago
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