When it comes to passenger misbehaving, 69 per cent Indian travellers said they would alert flight attendants and ask them to handle the situation, while 30 per cent said they would confront the trouble maker, a recent Expedia survey said. "About 69 per cent ... Business Standard, 6 days ago
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Competition is intense and with the blurring of differences in service proposition and fares, it becomes imperative that airlines use their on-time performance for messaging and brand building. A new battle has broken out in Indian skies and this time the fight is over punctuality and not the ticket price. Airlines are promoting their on-time performance (OTP) records and also taking potshots at each other with equal measure in a bid to lure to customers and grab market share. Interestingly, ...Rediff.com, 1 month ago
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