BPO industry veterans such as Raman Roy of Quatrro, Susir Kumar of Intelenet acknowledge the threat and say that they are preparing to make up for the loss by migrating to high end jobs. "The repetitive tasks started going away more than a decade ... TechGig, 1 month ago
How chatbots could soon put BPOs out of business - TechGig, 1 month ago
BPOs beware! Chatbots are on their way - Times of India, 1 month ago
Indias business process management or BPO sector will suffer a potential loss of $1 billion if the ban on diesel taxis in Delhi-NCR continues for another 2-3 weeks, industry body Nasscom said on 4 May."There will be a potential $1 billion loss to the business ...catchnews.com, 2 months ago BPM sector stares at $1 bn loss due to diesel ban: Nasscom Deccan Herald, 2 months ago
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