A collaborative achievement - National Rail Enquiries wins Bes...

This month we bring you news of award ceremonies at NICE, the European Outsourcing Association and award wins for NICE, Service Birmingham and First4Skills. NICE recognise Customer Excellence Award Winners The winners of the 2013 NICE Customer ...

The new study, published in Proceedings of the National Academy of Sciences (PNAS), provides a detailed consumption-based accounting of carbon dioxide (CO2) emissions in China. Consumption-based accounting allocates emissions to the province where ...

Outsourced multichannel customer experience management provider Teleperformance (News - Alert) recently was honored with the Netherlands National Contact Center Association (NCCA) Best Partner Award for helping Google (News - Alert) enhance its ...

The CBD of Cape Town is proving popular with business process outsourcing (BPO) providers and has won two awards in the Offshoring Destination of the Year Awards in the last six months. BPO involves a company contracting the operations and ...

Company Focus - Procurement Complex outsourcing Solved. Outsourcing has the potential to unlock service innovation and deliver considerable economies of scale for public sector organisations. But choosing the right partner, constructing a ...

Though the huge human tragedy caused by the fire accident in a garment factory in Bangladesh has raised questions about the country continuing to be favoured for garment outsourcing, it will not lead to flight of business from that country, ...

National IT provider Onyx Group today announced that its Sheffield data centre has achieved the ISO 27001 standard. This means that all of the company's five data centres have now achieved the ISO recognition, reaffirming the company's commitment to ...

(M2 PressWIRE Via Acquire Media NewsEdge) Idox Group (Idox) has successfully delivered a series of seminars to assist South Downs National Park Authority (SDNPA) in demonstrating the benefits of electronic consultation using Idox's Public Access and ...

Outsourcing is the practice of contracting specific business functions to a third party company or individual. Chelmsford based company, Ventas Central states the increased demand for outsourcing in the last 12 months as the key contributor to the ...